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Free Shipping On All USA First Purchases!
Free Shipping On All USA First Purchases!



  1. How can I place an order on "YJ DESIGNS"?

To place an order, simply browse our website and add the desired products to your shopping cart. Once you're ready to complete your purchase, proceed to the checkout page and follow the prompts to provide your shipping and payment information. Once your order is confirmed, you will receive an email notification.

  1. What payment methods do you accept?

We accept a variety of payment methods to provide convenience and flexibility to our customers. Currently, we accept major credit cards (Visa, Mastercard, American Express), PayPal, and other secure online payment options. Please note that available payment methods may vary depending on your location.

  1. Do you ship internationally?

Yes, we offer international shipping to many countries worldwide. During the checkout process, you can select your country for shipping options and applicable charges. Please note that international shipping may be subject to customs fees, import duties, and local taxes, which are the responsibility of the customer.

  1. What are your shipping methods and delivery times?

We strive to provide prompt and reliable shipping services. The shipping method and delivery times may vary depending on your location and the product(s) you've ordered. We partner with trusted shipping carriers to ensure safe and timely delivery. You can find more information about our shipping policies, estimated delivery times, and tracking options on our Shipping page.

  1. What is your return and exchange policy?

We want you to be completely satisfied with your purchase from "YJ DESIGNS." If for any reason you're not satisfied, we offer a hassle-free return and exchange policy. Please refer to our Returns & Exchanges page for detailed information on eligibility, process, and any applicable fees.

  1. Are the products on "YJ DESIGNS" ethically sourced?

We are committed to ethical practices and prioritize working with designers and suppliers who share our values. While we strive to ensure that our products are ethically sourced, we also recognize that the supply chain can be complex. We aim to provide transparency by highlighting brands and artisans that adhere to fair trade practices, sustainability, and responsible manufacturing. Look for product descriptions and labels that indicate ethical sourcing.

  1. Can I track my order?

Yes, you can track your order by logging into your account on our website. Once your order is shipped, you will receive a shipping confirmation email containing tracking information. Use the provided tracking number to track your package through the shipping carrier's website.

  1. How can I contact customer support?

Our dedicated customer support team is here to assist you. You can reach out to us through the Contact Us page on our website, where you can fill out a form with your inquiry or message. Alternatively, you can email us directly at [email protected] We strive to respond to customer inquiries promptly and provide assistance to the best of our abilities.

  1. Do you offer gift-wrapping services?

Yes, we offer gift-wrapping services for select products. During the checkout process, you may have the option to add gift wrapping to your order. Please note that additional charges may apply for this service.

  1. Can I subscribe to receive updates and promotions from "YJ DESIGNS"?

Absolutely! We encourage you to join our mailing list to stay informed about new arrivals, exclusive promotions, and upcoming sales. Simply subscribe to our newsletter through the subscription form on our website, and you'll be among the first to know about exciting updates from "YJ DESIGNS."

If you have any further questions or need additional assistance, don't hesitate to reach out to us. We're here to ensure your shopping experience with "YJ DESIGNS" is enjoyable and satisfactory.